Troubleshooting

A popup not displaying? An email not appearing in the dashboard? Here you'll find solutions to the most frequent issues you can run into.

6 articles in this collection
Written by Greg d'Aboville

How to fix email synchronization issues

Written by Greg d'Aboville
Updated over a week ago

Switch from cookies to local storage

Written by Greg d'Aboville
Updated yesterday

Everything you need to know about the migration to V3

Written by Greg d'Aboville
Updated over a week ago

My pop-up does not show up

Check this article if you're having trouble displaying your popups on your website

Written by Greg d'Aboville
Updated today

My new emails don't appear

Here's what you can do if you don't see your new emails

Written by Greg d'Aboville
Updated over a week ago

How to handle required merge fields

Written by Greg d'Aboville
Updated over a week ago