Troubleshooting

A popup not displaying? An email not appearing in the dashboard? Here you'll find solutions to the most frequent issues you can run into.

7 articles in this collection
Written by Greg d'Aboville

My pop-up doesn't display

Check this troubleshooting if your popup doesn't show up

Written by Greg d'Aboville
Updated over a week ago

Why does my popup appear for a few seconds and disappear?

Check this article if your popup blinks

Written by Greg d'Aboville
Updated over a week ago

How to fix email synchronization issues

Written by Greg d'Aboville
Updated over a week ago

Switch from cookies to local storage

Written by Greg d'Aboville
Updated over a week ago

My new emails don't appear

Here's what you can do if you don't see your new emails

Written by Greg d'Aboville
Updated over a week ago

How to handle required merge fields

Written by Greg d'Aboville
Updated over a week ago

Everything you need to know about the migration to V3

Written by Greg d'Aboville
Updated over a week ago