In your Wisepops account, click Settings in the left menu, then go to the Billing tab
View and update your subscription
You can upgrade or downgrade anytime during the billing cycle. All payments are pro-rated.
To update your plan, click on Edit plan and Select the appropriate plan:
Validate your payment. You're done!
If you are on an Enterprise Plan (above 1,000,000 pageviews/month) or a legacy plan, please contact us on the chat or by email (support@wisepops.com), and our support team will provide the adequate plan downgrade/upgrade link.
Update your payment method
To edit an existing payment method:
In your Wisepops account, go to Settings > Billing
Find the Payment method section
Click on edit to make changes.
Access & download your invoices
To see invoice details and download them, scroll down to Invoices history and click on Open
Add and/or update billing contact
You can set a billing contact in your Wisepops so they will receive copies of invoices, receipts, and other renewal notifications. You can only set up one billing contact per Wisepops account. You can add the individual or group/generic email so that multiple people can receive them (eg: accounting@yourcompany.com).
In your Wisepops account, go to Settings > Billing
Scroll down a bit and find the Email invoices section
To add a billing contact, press the toggle and type the email of the contact who should receive these invoices
Change your company details
To find and change your company details:
In your Wisepops account, go to Settings > Billing.
Find the Company Info section
Make any necessary edits to your company info
Click Save changes
Cancel your subscription
To cancel your Wisepops subscription
In your Wisepops account, go to Settings > Billing.
Scroll down to the bottom of the page
Find the Cancel subscription section
Click on the Cancel account button 😢.
