Skip to main content
Manage your users
Updated over 2 months ago

Wisepops makes it easy to collaborate on marketing campaigns by allowing you to manage user access and permissions. In this guide, we'll cover how to add, edit, and delete users, as well as adjust their permissions, ensuring a smooth workflow for your team.

Emotive users can't add or remove other users. Contact the Emotive team for help. Thank you.

  1. Log in to your Wisepops Dashboard and go to your settings

  2. Navigate to the "Users" tab

  3. Click on "Invite"

  4. Type the email address you want to give access, assign permissions, and press "Send Invitation"

  5. The invited user will receive an email where they can activate and access their Wisepops account.

If you cannot add an additional user and see the following error message: "Account already exists. Please use a different email or contact us". It is likely because the email already exists in our system, and we need to remove it, so you can add it.

Edit a user's permissions

You can edit a user's permissions by clicking on the three dots at the right and selecting "Edit access"

You can give editors access to all or specific websites:

Delete a user

To remove a user from your account, click on the three dots at the right and select "Delete"

Campaigns are not linked to a specific user, so if a user is removed from the account, the campaigns will remain unaffected.

Did this answer your question?