Table of Contents

Add, edit or delete users and manage permissions

Lisa Fockens Updated by Lisa Fockens

Wisepops makes it easy to collaborate on marketing campaigns by allowing you to manage user access and permissions. In this guide, we'll cover how to add, edit, and delete users, as well as adjust their permissions, ensuring a smooth workflow for your team.

If you are an Emotive user, kindly note that only administrators have the privilege to add or remove users. For any assistance in adding new users to the platform, please reach out to Emotive team. Thank you for understanding.
  1. Log in to your Wisepops Dashboard and go to your settings
  2. Navigate to the "Users" tab
  3. Click on "Invite"
  4. Type the email address you want to give access, assign permissions, and press "Send Invitation"

  1. The invited user will receive an email where they can activate and access their Wisepops account.
If you cannot add an additional user and see the following error message: "Account already exists. Please use a different email or contact us". It is likely because the email already exists in our system, and we need to remove it, so you can add it.

Edit a user's permissions

You can edit a user's permissions by clicking on the three dots at the right and selecting "Edit access"

You can give editors access to all or specific websites:

Delete a user

To remove a user from your account, click on the three dots at the right and select "Delete"

If you cannot add an additional user and see the following error message: "Account already exists. Please use a different email or contact us". It is likely because the email already exists in our system, and we need to remove it, so you can add it.

Add/Delete Website

Use Distinct Websites for Staging and Production

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