Want to avoid duplicate signups and keep your contact list clean? Our contact validation feature has got you covered! Here's how it works:
What does contact validation do?
When you create a campaign with a signup form, you can prevent people from submitting contact info that's already in your database. This helps you:
Avoid collecting duplicate contacts
Prevent visitors from participating multiple times in the same campaign (like spin-to-wins)
Keep in mind: Visitors can still submit different email addresses or even fake ones if you don't use Double-Opt-in. So while this feature is helpful, it's not foolproof for preventing repeat participants.
How to set up contact validation
Choose your validation method
When setting up your signup form, you'll see checkboxes for "Block existing emails" and "Block existing phones". You can choose one or both, depending on what info you're collecting.
Set your validation scope
Decide whether to check for duplicates:
Only within the current campaign
Across all your Wisepops campaigns for this website
Customize the error message
Create a friendly message to display when someone tries to submit a duplicate contact.
What visitors will experience
If someone tries to submit an email or phone number that's already in your database:
They'll see your custom error message at the top of the popup
Instead of moving to the next step or success action, they'll stay on the current form
Pro tip: Use this feature to create exclusive experiences for new subscribers while gently turning away repeat submissions!