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Integrating Coco AI with Wisepops Campaigns

Lisa Fockens avatar
Written by Lisa Fockens
Updated this week

What is Coco AI?

Coco AI is a conversational AI platform for WhatsApp that helps brands create personalized customer experiences through AI-powered conversations, automated flows, and targeted campaigns. When integrated with Wisepops, you can use popups to drive traffic to customized WhatsApp conversations.

Use Cases for Coco AI + Wisepops

1. Lead Generation & Opt-in Collection

Drive visitors from your website popup directly into a WhatsApp conversation where Coco AI can qualify leads, answer questions, and collect contact information in a conversational way.

Example: Display a popup offering personalized product recommendations, with a CTA that opens a pre-filled WhatsApp conversation powered by Coco AI.


2. Abandoned Cart Recovery

Target visitors who've abandoned their cart with a popup offering immediate help via WhatsApp. Coco AI can address concerns, offer dynamic discount codes, and guide them back to purchase.


3. Product Discovery & Recommendations

Use popups to invite visitors to get personalized product recommendations through an AI-powered WhatsApp conversation tailored to your brand.

Example: "Not sure what to choose? Chat with us on WhatsApp for personalized recommendations"


4. Customer Support Escalation

Offer instant support through WhatsApp for visitors showing signs of confusion or hesitation on key pages.


5. Exclusive Offers & VIP Access

Create urgency with popups promoting exclusive offers available only through WhatsApp, with dynamic discount codes generated by Coco AI.


6. Post-Purchase Engagement

Target customers who've just completed a purchase with a popup inviting them to join your WhatsApp community for order updates, styling tips, or exclusive content.


How Coco AI Magic Links Work

Coco AI's Magic Links are special URLs that open a WhatsApp conversation with pre-filled messages and trigger specific AI logic. These links can be placed anywhere: social media, emails, QR codes, and of course, Wisepops campaigns.

Magic Links allow you to:

  • Open WhatsApp conversations with context-specific messages

  • Trigger pre-defined AI flows based on the visitor's source

  • Track which campaigns drive WhatsApp opt-ins

  • Create seamless transitions from website to WhatsApp

Setting Up Coco AI with Wisepops

Step 1: Generate Your Coco AI Magic Link

  1. Log into your Coco AI dashboard

  2. Navigate to the Magic Links section

  3. Create a new Magic Link with your desired pre-filled message and AI logic

  4. Copy the generated WhatsApp link

Step 2: Create Your Wisepops Campaign

  1. In Wisepops, create a new campaign or edit an existing one

  2. Design your popup with compelling copy that encourages visitors to continue the conversation on WhatsApp

  3. Add a CTA button to your popup

Step 3: Add Your Coco AI Magic Link to Wisepops

  1. Select your CTA button in the Wisepops editor

  2. In the button settings, locate the Link/URL field

  3. Paste your Coco AI Magic Link directly into this field

  4. Set the link to open in a new tab (recommended for better user experience)
    ​

  5. Save your campaign

That's it! When visitors click your popup CTA, they'll be taken directly to WhatsApp with a pre-filled conversation powered by Coco AI.

Best Practices

Design Tips

  • Use clear, action-oriented CTAs like "Chat with us on WhatsApp" or "Get personalized help now"

  • Include the WhatsApp icon or mention WhatsApp in your copy to set expectations

  • Keep your popup copy focused on the benefit of the conversation (e.g., "Get instant answers" or "Unlock your exclusive offer")

Targeting Recommendations

  • Target high-intent pages (product pages, cart page) for support-focused Magic Links

  • Use exit-intent triggers for abandoned cart recovery

  • Target engaged visitors (scroll depth, time on site) for VIP offers

  • Consider geographic targeting if WhatsApp adoption varies by region

Testing & Optimization

  • A/B test different popup copy and CTA wording

  • Test various Magic Link triggers and pre-filled messages

  • Monitor conversion rates from popup click to WhatsApp opt-in

  • Track which campaigns drive the most valuable WhatsApp conversations

Technical Notes

  • Magic Links work on both mobile and desktop devices

  • On mobile, the link opens WhatsApp directly; on desktop, it opens WhatsApp Web

  • No technical integration required between Wisepops and Coco AI beyond the link

  • You can use different Magic Links for different campaigns to track performance

Need Help?

  • For Wisepops campaign setup: Contact your Customer Success Manager

  • For Coco AI Magic Links and features: Reach out to Eva at Coco AI or visit their help center


Pro Tip: Brands like Boysgetsadtoo are using this exact integration to drive WhatsApp opt-ins and create more personalized customer experiences. The combination of Wisepops' targeting capabilities with Coco AI's conversational intelligence creates a powerful conversion funnel!

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