Download your emails or survey results

Lisa Fockens Updated by Lisa Fockens

First option: download the emails of a specific campaign

You can download the emails or survey results of a specific campaign directly from your dashboard by selecting the "Export data" option next to your campaign.

Second option: download the emails of more than one campaign or the emails collected during a specific period

Log in to your account and open the reporting page:

Select the campaigns you want to export

Select the relevant date range and select apply.

Important: if you want to download email addresses collected today, make sure to include today in the date range (it's excluded from the default date ranges)

Click "Download emails" below the graph.

And voilà!

Encoding issue with Microsoft Excel

Our CSV is UTF-8 encoded. This standard is perfect for interoperability with other services, and supports all languages. However, Microsoft Excel fails to recognize this encoding.

Follow these steps to open your data export with Excel.

Time zone used for reporting

Understand the basic Wisepops metrics