Vulnerability Reports & Bug Bounty Program

Lisa Fockens Updated by Lisa Fockens

If you think you may have found a security vulnerability, please get in touch with us at security@wisepops.com.

Bug Bounty Program (SUSPENDED)

Our bug bounty program is suspended until the December 5, 2022. Please don't test the security of our app until then. We'll be happy to continue working with security researchers after the Black Friday period. Thank you for your understanding.

Wisepops relies on the Bugcrowd Vulnerability Rating Taxonomy for the prioritization of findings. We currently pay rewards for P1, P2 & P3 vulnerabilities.

  • P1: $1,000 - $2,000
  • P2: $500 - $1,000
  • P3: $100 - $500

Do not send reports for P4 or P5 vulnerabilities, we don't reward them.

Targets in scope

  • app.wisepops.com
  • app.wisepops.com/api2
  • id.wisepops.com
  • app.getwisp.co
  • loader.wisepops.com
  • popup.wisepops.com
  • tracking.wisepops.com
  • cdn.wisepops.com
  • The behavior of Wisepops on the clients' websites.
    You can use our sandbox to test it:
    sandbox.wisepops.tech?hash=[YOUR HASH]
    (your hash is in bold in the setup code we provide in Settings > Websites)

Out of scope

  • wisepops.com
  • support.wisepops.com
  • Any domain not explicitly mentioned as target in scope

Please do not perform:

  • Distributed denial of service attacks
  • IP rotation to bypass our rate limits
  • Attacks against our existing user base
  • Social engineering, including phishing, and tricking our support team
  • Spam on tracking.wisepops.com
  • Tests that deliberately risk the availability of our services

Please do not report:

  • CSRF vulnerabilities
  • Stored XSS that impact only the users of your Wisepops account
  • Verification link not expiring after being used
  • Lack of user session invalidation at password change / password reset / logout
  • No verification of the old email address ownership before changing it
  • SSRF without internal impact
  • Denial of service vulnerabilities that do not have a major impact for a single payload

We won't open attachments in the reports. Please provide any necessary information in plain text.

Access to our application

Safe Harbor

Wisepops supports and encourages security research into our services. When conducting vulnerability research according to this policy, we consider this research to be:

  • Authorized in accordance with the Computer Fraud and Abuse Act (CFAA) (and/or similar state laws), and Wisepops will not initiate or support legal action against you for accidental, good faith violations of this policy.
  • Exempt from the Digital Millennium Copyright Act (DMCA), and Wisepops will not bring a claim against you for circumvention of technology controls.
  • Exempt from restrictions in our Terms & Conditions that would interfere with conducting security research, and Wisepops waives those restrictions on a limited basis for work done under this policy.
  • Lawful, helpful to the overall security of the Internet, and conducted in good faith.
  • You are expected, as always, to comply with all applicable laws.


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